Our Commitment

How We Protect Your Privacy

We follow the highest standards of technology and policy to ensure the protection of your personal information at BD365 Casino.

SSL Encryption

All transactions and data transfers at BD365 Casino are secured with 256-bit SSL encryption. Your information cannot be accessed by any third party.

No sharing with third parties

Your personal information is never sold or transferred to advertisers or third parties. Data is used solely for the purpose of delivering our services.

Secure data storage

Your information is stored on secure servers. Regular security audits are conducted and unauthorized access is actively prevented.

Cookie Controls

You have control over how BD365 Casino uses cookies. You may choose to disable non-essential cookies at any time.

Right to rectification

You may correct or update any of your personal information at any time. Requests to fix inaccurate data are processed promptly.

Right to erasure

When an account is closed, your personal information is securely deleted, though certain data may be retained for a defined period to meet legal obligations.

1

Introduction — why this policy matters

Thank you for reading the BD365 Casino Privacy Policy. We believe protecting your personal information is one of our most important responsibilities. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.

BD365 Casino is recognized as Bangladesh's most trusted online gaming platform. To uphold that trust, we follow international standards for data protection. By using our platform, you agree to this Privacy Policy.

If this policy changes, we will post an update on our website. For significant changes, registered members will be notified directly.

2

What Information We Collect

BD365 Casino collects two types of information from you — what you voluntarily provide, and what is automatically gathered while you use the platform.

Information provided directly by you

  • Full name and date of birth
  • Mobile number and email address (if applicable)
  • Home address
  • National ID card or passport number (for identity verification)
  • Payment details (account number — full number is not stored)

Automatically Collected Information

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Pages visited on the platform and time spent
  • Gaming activity and betting history
  • Login and logout times
Types of data Purpose of collection Retention period
Identity information Account Verification & Security 5 years after account closure
Contact information Support & Notifications Until consent is withdrawn
Payment information Transaction processing As required by law
Gaming Information Service Improvement & Protection For the duration of active account
Cookie Data Improving user experience Session or fixed duration
3

How Your Information Is Used

BD365 Casino uses your information only for specific, legitimate purposes. We never misuse your data without your permission.

Primary use cases

  • Account Management: Creating, verifying, and securing your account
  • Service Delivery: Playing games, betting, and processing payments
  • Customer Support: Resolving your issues and answering your questions
  • Security: Prevention of fraud, money laundering, and other illegal activities
  • Personalized experience: Recommending games and offers based on your preferences
  • Legal Obligations: Compliance with regulatory requirements

Your information is never sold to third-party advertisers. BD365 Casino is committed to protecting the privacy of its members.

Marketing communications

If you wish to receive promotional messages from us, you may give your consent at the time of registration. You can withdraw this consent at any time. Once withdrawn, marketing messages will stop, though transactional and service-related messages may continue.

4

Data sharing and third parties

BD365 Casino does not sell your personal information. However, limited data sharing may occur in certain specific circumstances.

When data may be shared

  • Payment processor: Minimum information required to complete transactions
  • Identity verification service: For the KYC (Know Your Customer) process
  • Technology service provider: Companies that support platform operations
  • Legal Authorities: Upon court order or regulatory requirement

We have strict confidentiality agreements with all third parties. They are not permitted to use your information for any purpose beyond what is specified by BD365 Casino.

In the event of a security breach by any third-party service provider, BD365 Casino will promptly notify affected members and take all necessary steps.

5

Cookies & Tracking Technologies

BD365 Casino's website and app use cookies and similar technologies to enhance your experience and ensure the site functions properly.

Types of Cookies

  • Essential Cookies: Essential for remembering login status and maintaining security
  • Functional Cookies: Remembers your preferences and language settings
  • Analytics cookies: To understand which sections of the site are used most
  • Performance cookies: To monitor site speed and performance

Cookie Controls

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some features of BD365 Casino to not function properly.

6

Security measures

BD365 Casino uses industry-leading security technology to keep your information safe. Our security team continuously monitors the system around the clock.

Technical security

  • 256-bit SSL/TLS encryption — on all data transfers
  • Two-Factor Authentication (2FA) support
  • Regular security audits and penetration testing
  • Firewall and DDoS protection measures
  • Additional encryption for sensitive data

Organizational Security

BD365 Casino staff are granted access only to the information required for their specific role. All employees sign confidentiality agreements and undergo regular security training.

In the event of a security breach, BD365 Casino is committed to notifying affected members within 72 hours.

7

Your Rights

As a BD365 Casino member, you have several important rights regarding your personal information. We respect these rights and are committed to helping you exercise them.

Right to access your data

You may submit a request to find out what information we hold about you.

Right to rectification

You may request correction of inaccurate or incomplete information.

Right to erasure

You may request deletion of your data under certain circumstances.

Right to object to processing

You may object to the use of your data for specific purposes.

Right to data portability

You may request a copy of your personal information in a structured, portable format.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

8

Privacy of children and minors

BD365 Casino strictly prohibits registration by anyone under 18 years of age. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account and we become aware of it, that account will be immediately closed and all associated data will be securely deleted.

If a parent or guardian believes their child has created an account on BD365 Casino, please notify our support team immediately.

9

Policy changes and contact

BD365 Casino may update this Privacy Policy as needed. Any changes will be reflected by a revised "Last Updated" date at the top of the page.

For significant changes — such as a change in how your data is used — we will notify members directly. Continued use of the platform after such changes constitutes acceptance of the updated policy.

Contact us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • Email: [email protected]
  • Live chat: use the chat button on the website
  • Available: 24 hours a day, 7 days a week

Our Terms and Conditions and Responsible Gaming Please also read our policies — they complement the Privacy Policy.

Last Updated: January 2026
Version: 2.5
Privacy Support

We are ready to assist with any requests or questions regarding your personal information.

Live chat support
24/7 Service Available
Your Rights at a Glance
Right to access your data
Right to rectification
Right to erasure
Right to object to processing
Right to data portability
Security assurance
SSL Encryption
256-bit Protection
Regular audits
Security testing
No sale of data
No disclosure to third parties

Choose BD365 Casino for safe gaming

Your privacy is our priority. Register with BD365 Casino today and enjoy gaming on a safe, trusted platform.

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